As a Client Success Manager at Diversified, a leading global technology solutions provider, I oversee the delivery of cutting-edge audiovisual (AV) services to clients across Canada. With over 12 years of experience in customer-focused and operational roles, I bring a strategic approach to client relationships, ensuring both satisfaction and long-term success. My expertise spans strategic planning, cross-functional team leadership, and optimizing operational performance. I am passionate about leveraging technology to drive business transformation and enhance the customer experience. In addition to my role, I am a strong advocate for diversity, equity, and inclusion (DEI), and I actively support initiatives that promote these values both in the workplace and the AV industry. Some of my recent honours include being named Service Delivery of the Year, Top 100 Women in Events, 40 Under 40 by Commercial Integrator and BizBash, and Outstanding Volunteer of the Year by Meeting Professionals International Toronto.

A business, customer focused and sales oriented marketing and communications professional with a strong administration background in the B2B space working with internal executive management and principal brand partners to develop and execute market centric strategies for the South East Asia region. A creative, versatile, nimble, resourceful individual with strong interpersonal, problem solving and relationship building skills to manage a portfolio of projects ensuring schedules and deliverables are met. MNC experience working in teams among culturally diverse colleagues across the region.

George “Red” Fournier, CTS, serves as Vice President of Technical Services for Laia Technologies North America, leading the company’s technical strategy, partner enablement, and product‑integration initiatives across the U.S. and Canadian markets. With over 40 years in audiovisual engineering, systems design, and unified communications, Red works closely with Laia’s global product and development teams to ensure the company’s camera and software ecosystem delivers seamless, reliable, and customer‑centric experiences. His ability to blend deep engineering expertise with real‑world integrator insight makes him a trusted voice in translating emerging Laia technologies into practical, scalable solutions for corporate, education, and government environments. Red is also known for his leadership and advocacy across the AV industry. He founded AV Gives Back in 2015, uniting the AV community around service and support efforts under the #AVGivesBack banner. He has held several roles within AVIXA’s councils—including the Manufacturers, Diversity, and Women’s Councils—and served as Chairman of the Systems Integrators Council from 2020 to 2022. Throughout the pandemic, he helped guide integrators through unprecedented disruption by establishing collaborative forums, partnering with the ITS Council, and advancing initiatives on contractor best practices, workforce development, and new‑hire onboarding, reinforcing his long‑standing commitment to industry standards and community resilience. Beyond his professional impact, Red is a lifelong volunteer dedicated to service, mentorship, and community support. Since 1985, he has served North Jersey communities as a volunteer firefighter, fire police officer, trainer, and hazardous‑materials emergency responder. He remains deeply engaged in youth development with the Patriots Path Council of Scouting America in New Jersey as a District Commissioner at Large, Unit Commissioner, merit badge counselor, and advancement administrator for both Troop & Crew 144. Red and his wife Beth, celebrated as the first female firefighter and first female captain in the 190‑year history of the City of Paterson Fire Department, are especially proud of their son, Seán, who will enter NJIT’s Ying Wu College of Computing as a first‑year student academically classified as a junior, pursuing Computer Science, Cybersecurity, and AI after completing his A.S., 61 credits, Security+ and ISC2 CC certifications through the County College of Morris/Morris County Share Time Program in Pequannock HS.

I lead AVIXA’s APAC marketing and communications initiatives, which include member communication, vertical market events, educational programmes and AVIXA’s brand presence at the association’s trade shows in the region. I look forward to making new connections on the Xchange and leverage digital as a medium to offer value to members and support the association’s commitment of being a hub for AV in the region.  https://xchange.avixa.org/users/avixa

I have been in the Audio-Visual industry for 20+ years in various sales and marketing roles in both the private and public sectors. My work history includes working with integrators and manufacturers such as Christie Digital, Epson, and currently with QSC. I am passionate about helping women succeed in the industry and have spent the past 6 years working with the AVIXA Women’s Council, a group of professionals committed to supporting and empowering women who work in the technology and AV industry – first as a member, two years ago appointed as co-chair to the Los Angeles/Orange County region, and at the start of 2022, Co-Chair to the council. The council has over a thousand members and 50 groups throughout the world.

I have 20+ years experience serving AVIXA's members in various parts of the world mostly focused within the Asia-Pacific region. In my current position I'm responsible for AVIXA's Growth and Industry Support in the region and leading a dedicated team of people that share that goal. If you would like to know how AVIXA can assist you or your business, please make contact.

Started my career in the insurance industry, specifically Workers comp. Eleven years ago I answered a call from an old friend I  went to grade school with and he asked me to come help him manage his broadcast cabling company. That old friend is Carl Craver and the company is Viper Cabling Inc.  WE handle everything from small voice and data /AV installs to large broadcast projects.  I took over Carl's  spot on the ITS Council and have been volunteering ever since 2012. I am excited to have been recently elected as the ITS Council chair.   As the new Chair I hope to recruit new members that would like to be a part of our next charity project. 

A University of Central Florida double-alum with a Master’s in Digital Media, I'm a content creator who loves bringing people together over shared interests. As AVIXA's Coordinator of Digital Content, I produce articles on a myriad of technology topics. I've also worked on virtual reality projects, transforming Romanian folk tales into VR narratives. 

Frank is an IT/AV Evangelist in the AV Industry. Frank strives to bridge the knowledge gap between Tech disciplines. As a self proclaimed "cert junkie" he holds more than 10+ IT/AV Industry certifications, along with an MS in Cyber-Security/Information Assurance and BS in IT Sec. Frank is active on social media, is a life-long learner and believes in constant self-improvement. He contributes as an SME to AV publications and IT/Cybersecurity podcasts and events. He also hosts ITFactor, an IT - AV - Tech centric podcast on www.avnation.tv He volunteers with AVIXA currently serving as the Chair of the Diversity Council where he is constantly mentoring and creating opportunities for community development through open communication.

Passionate in identifying and delivering the right resource to our members in the Pro-AV market from India & GCC countries to achieve their goals in Education , Certification, Standards and Market Research so they better utilise them for the development of their businesses. https://xchange.avixa.org/users/avixa

Mario is a PR and marketing communications professional with over 20 years of experience collaborating with tech companies in the B2B and CE industries. Since 2019 he and his agency have teamed up with AVIXA to do public relations and create content for the public in Latin America and Spain.