About Kiosk Manufacturer Association
The Kiosk Association comprises companies involved in self-service, digital signage, digital menus, outdoor technology, kiosks, point-of-sale, smart city, healthcare, telehealth, voice order, thin client, EV charging and retail automation. Craig Keefner is the managing editor for all. Along with our Gold sponsors we also have two primary solutions partners:
Intel Computing
- Kiosks
- More ATM Customers
- Intelligent Vending
- For more info contact Kathy
Media Player Software
Kiosks & Embedded
- Kiosk terminals
- Industrial PCs
- Paging Technology
- For more info contact Zahdan
GOLD Sponsors
- Pyramid Computer – Kiosks
- Olea Kiosks – Kiosks
- Nanonation Software
- TPGi Screen Reader
- KIOSK Information Systems
- Kiosk Group Tablets
- 22Miles Digital Signage
- Intel Kiosk
- LG Business Solutions
- Peerless-AV Kiosks
- Acquire Digital Software
- Ingenico Payment
- Advanced Kiosks
- Entropy Cabinet Solutions
- Dolphin ADA
- ImageHolders Kiosks
- REDYREF Kiosks
- Alpine Kiosk
- ACRELEC America
- EasyPay Systems – bill payment
- Crane CPI
- SKG Manufacturing
- KT Group
- Full List
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Intro Content
Best Self Service Awards for 2024
The kiosk industry and self-service generally is rarely legitimately recognized for excellence. Exceptional designs and deployments deserve recognition. Too often awards are effectively bought and purchased.
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Conferencing & Collaboration Broadcast AV Digital Signage Learning SolutionsRooms participated in:
Technology Managers' Forum IT and Networked AV Xchange Community Chat InfoCommRecent Discussions
Raspberry Audio
I have Raspberry Pi4 for thin client testing and very happy with it. I didn't check the audio and maybe I will go ahead and do that. Raspberry is pretty helpful as rule (though I work with higher ups). I might check with them on best support options they recommend as well as taking a look myself.
I would simplify things first and see if you can make it work in a more basic configuration.
Recent Comments
I just posted new project depoyment in Stamford for solar powered wayfinding
Solar-powered wayfinding kiosks. Free to city and offset by ad revenue. Five of them to start and looks like e-paper displays (monochrome). Impressive.
https://kioskindustry.org/solar-kiosks-for-wayfinding-information-stamford/
Soofa, which was founded by women in the MIT Media Lab in 2014, is providing the kiosks for free, with the caveat that the company will recoup revenue from selling advertising through the devices.
@Kiosk Manufacturer Association, congrats on creating such a meaningful recognition program. Seeing the numerous examples of kiosks throughout your post is eye-opening - thanks for sharing the categories and case studies. I hope Xchange members take advantage of the opportunity to submit entries! We'll look forward to seeing the winners announced!
Notables need to recognized and held up as examples of innovative thinking. Side comment - the Chinese have a real problem with innovation since it is so easy for companies to copy each other. Discourages innovation. In any case I am launching new APAC and Europe self-service directories. Thanks Lisa!
I see much application in the cafeterias for employee recognition and events,
At some point cameras on the parking areas reported by AI as open spots or full and notifying patients as they enter.
Many hospitals in suburban areas are under construction and expanding/building. Guiding visitors around temporary obstructions would be helpful.
For accessibility something as simple as a simplified, large TV remote for the TV instead of some ultra complex small-button control not requiring visual examination and decoding.
Lidar and cameras are going to be everywhere
@Craig Keefner this is a great way to create more engagement when it comes to digital signage. Great write-up!
Thanks for the encouragement Gibran. Trying to describe a simple situation while carefully bring up some of the underlying complexities sometimes ends up with me going down a rabbit hole.
If anyone wants the full Cherry Creek deal (or other outdoor smart city) I can send to you and you can forward on.
A variation are transit-related. Lawrence KS has active RFP and is currently seeking an interested, qualified proposer to provide a total of three (3) freestanding passenger information kiosks, to be installed at Central Station 2303 Bob Billings Pkwy Lawrence, KS with complete content management software (CMS) systems.
Probably 3X the bids for transit systems like that then smart city for that matter.
No wonder Peerless-AV selected image with bus driving by....
Thanks, @Aviad Cohen , @Samantha Davis , and @Kiosk Manufacturer Association for sharing your expertise with the community! Great question, @Harish040 !
There seem to be many nuances around this and questions to be addressed. Is there any type of best practices "checklist" when approaching a project?
That's a good suggestion Lisa and people love a good checklist. I have one for ADA that covers the "low-hanging fruit" that you don't consider at your own peril. And it is different in verticals and different in countries.
In the self-service world, there is the hardware, the software, the devices, connections, data and along with all that is installation, warranty, service and maintenance (software & hardware). And any and all regulations be them federal and/or state that are in play.
My wife was getting her passport photo at FedEx yesterday and of course I spent my time in benevolent hacker mode at the internet stations. Fairly easy to "intrude."
For digital signage media players running a consumer-grade Windows OS is a consideration all to itself given patch cycles/etc. People do that to save money.
Maybe add a separate section to evaluate all the "money-saving" initiatives of budget, and take an honest look at the resultant liabilities (and subsequent costs).
I spoke with Wendys at NRF and I guess they went "immediate term economical" on signage and kiosks only to find out a year later that downtime and lack of monitoring is taking a big chunk of money every month (and units not serving customers).
Ironic how "went cheap" is usually a synonym for "longterm more costly".
Assuming it is just a display (no interactive) then in the US there are the usual. If nothing else FCC approval and ideally UL sticker are start point.
One problem area is with media players/engines. They have storage as a rule and you need to make sure they are secure. Maybe you have a camera capturing data. If it is stored then you can be liable especially in certain states.
There are national standards + state standards that should be reviewed.
State (or Federal) projects always come with a lengthy "compliance" list. Sometimes 30 or 40 items they want a check next to (before they send you a check).
International standards are CCC, FCC, CE, UL, and ROHS
In US -- ADA standards apply to digital signage under conditions
FCC emission approval - much like CE in Europe
UL regs enter in - think LinkNYC "outdoor" or Wind related (up to 180 mph)
Made in America can apply if selling to certain
Hurricane codes come into play from FEMA
WCAG comes into play as does HIPAA or Medical rated (60601)
NEMA for outdoor
Dark Sky comes into play
Biometrics comes into play (see Illinois court docket)
Canada is different
Asia is different
Europe is different
The standards page on kioskindustry.org lists just the more common ones. I should add the other 30 or 40 that come up for agencies.
https://kioskindustry.org/standards/
CMS hosting along with any network credentials/connections are a separate category (and lengthy) for me.
Assuming it is just a display (no interactive) then in the US there are the usual. If nothing else FCC approval and ideally UL sticker are start point.
One problem area is with media players/engines. They have storage as a rule and you need to make sure they are secure. Maybe you have a camera capturing data. If it is stored then you can be liable especially in certain states.
There are national standards + state standards that should be reviewed.
State (or Federal) projects always come with a lengthy "compliance" list. Sometimes 30 or 40 items they want a check next to (before they send you a check).
International standards are CCC, FCC, CE, UL, and ROHS
In US -- ADA standards apply to digital signage under conditions
FCC emission approval - much like CE in Europe
UL regs enter in - think LinkNYC "outdoor" or Wind related (up to 180 mph)
Made in America can apply if selling to certain
Hurricane codes come into play from FEMA
WCAG comes into play as does HIPAA or Medical rated (60601)
NEMA for outdoor
Dark Sky comes into play
Biometrics comes into play (see Illinois court docket)
Canada is different
Asia is different
Europe is different
The standards page on kioskindustry.org lists just the more common ones. I should add the other 30 or 40 that come up for agencies.
https://kioskindustry.org/standards/