Senior Solutions Consultant of HKT in Hong Kong, China. I used to be UC and Call Centre (Voice) consultant for 16 years but shifted the role to AV consultant for another 8 years. Fully experience on AV integrated solution with UC, Networking, Security, WIFI 6, 4G/5G Mobility, Cloud, and even Cabling for different projects from smart building, smart office, smart shopping mall, multipurpose hall, auditorium, lecture theater, centralized control room, even to large outdoor LED wall etc. Aiming for CTS-D now.

I manage an association comprised of digital kiosks manufacturers, digital signage software and hardware, digital credentialing and more. Members include LG, Intel, Panasonic, Samsung, Peerless-AV, Nanonation, Olea Kiosks, Kiosk Information Systems, 22 Miles and many more.  We cover multiple industry segments including kiosks, digital signage, menu boards, thin client, automated retail, EMV Point-Of-Sale, EV Charging and more. In my role as Executive Director for the Kiosk Association, I work with the U.S. Access Board (we meet once a year in DC), Canada ADA agencies and the PCI SSC regulatory organization. My customers over the years which I was primary dev support for include Verizon Wireless and their bill pay kiosks (around 5000), AT&T bill pay systems and Comcast self-pay stations. I helped develop the MPOG large screen multi-player simulation hubs for the Army Recreational program (ARMP). My top level site is https://industrygroup.org

Specialist technical consultant covering multimedia infrastructure, identifying problems, defining solutions, and ensuring their implementation, deployment, maintenance and support, to meet university academic and operational requirements. Working with all levels of the university management and external suppliers and stakeholders. Help to plan, organise, and deliver the implementation, deployment, maintenance, asset management and support of multimedia infrastructure hardware and software, including video conference facilities, based on agreed university academic and operational requirements. Anticipate, diagnose and rectify problems experienced by staff and students when using these hardware and software facilities. Take the lead in the accurate asset management of multimedia infrastructure equipment and software using agreed procedures. Identifying trends and making recommendations, contribute to annual planning of hardware/software requirements in collaboration with academics and relevant ITS colleagues. Maintain the general security of equipment across the campus following agreed procedures. Take the lead in preparation and support of special events utilising multimedia technology, including open days. Coordinate with suppliers in order to convert purchases into projects, in order to define and implement multimedia infrastructure. Provide a strong and effective customer focused service that models the