NRF 2024 NYC Wrap and Notes

We made our annual pilgrimage to NRF New York and it did not disappoint. It can be called the biggest show of all (at least for retail). Cash to card reverse vending was big attractor in our booth. Registration process was fast and slick.

Jan 24, 2024

Kiosk Manufacturer Association

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From NRF 2024 Kiosk Machine — here is our full photo wrap on the NRF 2024 show.

Recommended – Angela Diffly on Hospitality Technology wrapup. We contributed images and content. See below for summary of that article.

NRF 2024: Retail’s Big Show Recap

NRF 2024, also known as Retail’s Big Show, was a massive event for the retail industry, bringing together over 6,200 brands from around the globe to New York City. It was a whirlwind of learning, collaboration, and discovery, showcasing the latest trends and innovations shaping the future of retail.

Here are some of the highlights from the show:

Focus on the future: The NRF Innovation Lab featured cutting-edge technologies like AI, robotics, and AR/VR, giving attendees a glimpse into the future of retail experiences.
Big names, big ideas: Keynote speakers included industry leaders like Macy’s CEO Jeff Gennette and Target CEO Brian Cornell, who shared their insights on navigating the ever-changing retail landscape.
Connections galore: The expo floor was buzzing with networking opportunities, as retailers, vendors, and solution providers connected to make deals and build partnerships.
A celebration of retail: The show wasn’t all business; there were also plenty of fun events and activities, like the Retail Hosted City Experience, which took attendees on tours of some of NYC’s most iconic stores.

What did we learn from NRF 2024?

A few key takeaways emerged from the show:

Technology is at the forefront: Retail is becoming increasingly tech-driven, and those who embrace new technologies will be the ones who thrive.
The customer is king (or queen): More than ever, retailers need to focus on providing personalized and omnichannel experiences that meet the needs of their customers.
Sustainability matters: Consumers are increasingly conscious of the environmental impact of their shopping habits, so retailers need to find ways to be more sustainable.

Summary of Angela Diffly collaboration

Here is a summary of the web page:

AI Trends: The web page discusses how artificial intelligence (AI) was the dominant theme at NRF 2024, with applications ranging from generative AI, voice AI, smart kitchens, to AI security. It also cites some statistics and predictions about the adoption and impact of AI in the retail and restaurant industry.
bartaco Case Study: The web page highlights the collaboration between bartaco, Amazon Pay, and OneDine, which enabled a seamless and convenient order and payment experience for customers using their smartphones. It also provides a link to a video session where the CEO of bartaco and the CEO of OneDine share their insights and challenges.
Foodservice Innovation Zone: The web page describes some of the immersive activations and demonstrations that took place in the Foodservice Innovation Zone at NRF 2024, featuring technologies such as ventless ovens, pizza robots, managed WiFi, IoT solutions, multi-lingual menu translations, and more¹.
Restaurant Technology Network: The web page promotes the Restaurant Technology Network (RTN), a community of restaurant technology professionals and vendors that aims to shape the future of restaurant technology. It also invites readers to join the network and access its industry standards and resources.

Photo Snippets

The full slideshow above has all 35 images in click/view full size

Photo snippets NRF 2024

Kiosk Manufacturer Association

The Kiosk Association comprises companies involved in self-service, digital signage, digital menus, outdoor technology, kiosks, point-of-sale, smart city, healthcare, telehealth, voice order, thin client, EV charging and retail automation. Craig Keefner is the managing editor for all. Sponsors include