Active Digital is a leader in delivering Employee Enablement and Customer Experience within Digital Transformations. We are a company that is skilled in designing and executing a customer focused company wide or department level full transition to digital. Our work is built to align your internal teams from IT, Sales, Marketing, e-commerce and After Sales Support around the customer. For most organizations currently down the path with a transformation, there are a few specific areas that Active is typically brought in to launch: - Research customer experience and optimize organizational planning around it - Create a more satisfying customer and/or employee experience - Simplify for my salespeople Salesforce.com and CRM efficiency - More effectively connect my marketing and sales teams to drive higher sales - Connect my e-commerce systems to my after-service support and CRM programs - Unify data and business processes around systems that your teams actually use and trust Unlike most companies, we are built with both strategy and technology experts to see a project designed and through completion. We are experts in hearing your issues, designing the solution, and working through final implementation. No Digital project is too small or too complex for our team.
Facilitating the crossroads of technology and human interaction to create practical solutions and successful outcomes for AV business owners and leaders, employers and employees • Creator of SALTE® (Spatial, Aesthetical, Logistical, Technological, Experiential) for value added sales and operations assessment, improvement, and execution • 25+ years in executive leadership and management • AV live events/ Integration • I continue to learn innovative and practical ways to further our ability to connect with one another both with, and without, the use of technology. I help AV companies reveal, develop, implement, and measure Value-Add Initiatives that produce results. If you’re interested in exploring this approach, I invite you to DM me to start a conversation.