LetsTalkAVbyAlexis Series : Episode 2: Network & AV Convergence (AVoIP)
Have you ever wondered how airports manage to keep thousands of passengers informed and entertained in such a bustling environment? The answer lies in the intricate design and technology of public address (PA) and background music (BGM) systems that play a crucial role in the smooth operation of these busy hubs.
PA and BGM systems are integral to the functionality and ambiance of airports, contributing to efficient communication, passenger experience and overall safety. I will be listing the criteria and considerations for designing these systems from an AV designer's perspective, focusing on the unique challenges and requirements of airport environments.
A.Design Criteria for Airport PA/BGM Systems
Airports are large and complex spaces with various zones, such as terminals, gates, lounges and retail areas. An effective PA/BGM system must ensure comprehensive coverage across all these zones while allowing for targeted announcements and music playback. This requires strategic placement of speakers and zoning capabilities to manage different audio needs in distinct areas.
Clear and intelligible announcements are crucial in an airport setting, where passengers rely on timely information for flight updates, security protocols and emergency instructions. The system should deliver high speech intelligibility, minimizing echoes and reverberations that can distort sound in large, open spaces. This involves selecting appropriate speaker types, positioning them correctly and using advanced audio processing technologies.
Airports present challenging acoustic environments due to high ceilings, large open areas and diverse materials that can affect sound propagation. Acoustic modeling and simulations are essential tools for AV designers to predict and optimize sound behavior, ensuring consistent audio quality throughout the facility. Acoustic treatments, such as absorptive panels and diffusers, may be necessary to control reflections and improve overall sound quality.
PA/BGM systems in airports must integrate seamlessly with other communication and safety systems, including fire alarms, emergency evacuation systems and flight information displays. This integration ensures coordinated responses during emergencies and enhances operational efficiency. AV designers must ensure compatibility and interoperability between different systems, using standard protocols and interfaces.
Airports are dynamic environments with changing needs and expanding facilities. The PA/BGM system should be flexible and scalable to accommodate future growth and modifications. Modular system designs and digital audio networks enable easy reconfiguration and expansion, allowing the system to adapt to evolving requirements.
B. Technological Advancements in PA/BGM Systems
DSP technology allows for precise control over audio signals, enabling features such as equalization, filtering, and dynamic range compression. This enhances sound quality and intelligibility, particularly in challenging acoustic environments. DSP also supports advanced features like automatic gain control, feedback suppression, and ambient noise compensation.
IP-based audio systems offer significant advantages in terms of flexibility, scalability, and integration. These systems use standard network infrastructure to transmit audio signals, allowing for easy routing and distribution across large and complex airport environments. IP-based systems also support remote monitoring and control, facilitating maintenance and management.
In noisy airport environments, noise-canceling technology can improve the clarity of announcements and background music. By reducing ambient noise levels, these systems ensure that critical information is audible and comprehensible. This is particularly important in high-traffic areas like check-in counters and baggage claim.
C. Industry Standards and Best Practices
When designing and installing professional AV systems, adherence to industry standards and best practices is essential for reliable, safe and compliant performance. Key considerations include:
The length and size of speaker cables impact audio quality and system performance. It is generally recommended to keep speaker cable runs under 50 feet to minimize signal degradation and power loss. The gauge of the cable should match the power output of the amplifier and the impedance of the connected speakers:
- Low power applications (up to 100W):16-18 AWG cables
- Medium power (up to 300W):14 AWG cables
- High power (over 300W):12 AWG or thicker cables
Using appropriately sized cables ensures they handle current and voltage without excessive resistance.
AV equipment racks, housing sensitive electronics like amplifiers, processors, and network switches, should be connected to an uninterruptible power supply (UPS). All components within the rack should be plugged into the UPS to provide backup power during outages. The UPS should be sized to offer sufficient runtime for safe shutdown or transition and provide power conditioning to protect against voltage surges, sags, and other anomalies. Proper grounding and bonding between the AV rack, UPS, and building electrical system are crucial for safety and signal integrity.
Additionally, the AV rack room must always be well-ventilated to manage the heat dissipation of all AV rack devices. Adequate ventilation helps prevent overheating, which can lead to equipment failures and reduced lifespan. Proper airflow can be achieved through dedicated cooling systems, such as air conditioning units or exhaust fans, ensuring that the temperature within the rack room remains within safe operating limits.
If integrating with a fire alarm system, additional safety requirements apply. All components must be certified to EN 54 standards for fire alarm/emergency audio systems. A redundant fail-over amplifier system should be implemented to provide backup amplification if primary amplifiers fail during an emergency. This fail-over system must seamlessly take over audio distribution to all connected speakers. The entire fire alarm-integrated AV system must comply with local fire and life safety codes to ensure reliable operation during emergencies.
D. Challenges and Considerations:
Managing environmental noise is a significant challenge in airport PA/BGM system design. The system must deliver clear audio in the presence of varying noise levels from aircraft, passengers, and other sources. Advanced audio processing and noise management strategies are critical to addressing this challenge.
The design of PA/BGM systems should consider the aesthetic aspects of the airport environment. Speakers and other audio equipment should blend seamlessly with the architectural design, avoiding visual clutter while maintaining optimal audio performance. Customizable speaker enclosures and discreet mounting options can help achieve this balance.
Reliability is paramount in airport PA/BGM systems, as any failure can impact safety and passenger experience. Redundant system architectures, regular maintenance schedules, and remote monitoring capabilities are essential to ensure continuous operation. AV designers must prioritize robust and reliable components and design the system for ease of maintenance.
Finally, designing PA/BGM systems for airports requires a comprehensive understanding of the unique challenges and requirements of these environments. By focusing on coverage, intelligibility, acoustic considerations, and integration, AV designers can create effective and reliable systems that enhance communication, safety and the overall passenger experience. Technological advancements and adherence to regulatory standards will continue to drive innovation in this field, ensuring that airport PA/BGM systems meet the evolving needs of modern aviation.
With over 20 years of experience in the AV and ELV industries, I specialize in AV system design, installation, management, and integration across diverse sectors, including corporate, education, sports, healthcare, hospitality, and government. My career began in 2003 with the AV team at a 5-star hotel in Lebanon, where I developed a passion for AV systems.
I hold certifications as a Project Management Professional (PMP) from PMI, as well as CTS-D and CTS-I from AVIXA, blending technical expertise with strong project leadership. I have extensive experience deploying technologies from leading manufacturers such as Crestron, Extron, Biamp, and many others, while managing vendors and ensuring seamless integration.
Currently, I am part of BLINQ, a division of IMAR Trading and Contracting in Qatar, where I serve as the ELV Projects Manager, focusing on ELV systems and immersive AV solutions. I am committed to continuous learning, staying ahead of industry trends, and mentoring emerging professionals to elevate the AV field
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great article Alexis.
Great and useful, as always