Conferencing & Collaboration, Digital Signage, Business of AV

Cltc Medical’s Digital Transformation: Smart Meeting Room Paves the Way for a New Era in Aesthetic Technology

Cltc Medical Group (Chih-Li Technology) believes that “making beauty simple through technology” is the key to delivering exceptional aesthetic services. Since implementing the BXB Smart Meeting Room Solution, Cltc Medical has further amplified the benefits of its digital transformation.

Oct 14, 2024

Leon Hsiao

Sales manager, BXB Electronics Co., Ltd.

Cltc Medical’s Digital Transformation: Smart Meeting Room Paves the Way for a New Era in Aesthetic Technology

Liked by Virginia Molina

Customer Needs and Challenges

The aesthetic medicine industry faces rapid technological changes and frequent equipment updates, making it essential for clinics to continually adopt new technologies while ensuring teams quickly adapt. Consumers increasingly demand personalized treatments and transparent services, expecting clear communication throughout the treatment process, along with customized plans tailored to their needs. This requires clinics to not only maintain high-quality medical services but also strengthen precise communication with clients.

As business operations expand, internal cross-departmental collaboration efficiency has become a challenge. Teams must share information quickly and make prompt decisions to meet the ever-changing market demands. Furthermore, as aesthetic technology evolves, employee training needs continue to grow, making it critical to enhance staff skills effectively to ensure that the team remains industry leaders and that service processes run smoothly to meet customer expectations for service quality and experience.

Through the implementation of the BXB Smart Meeting Room Solution, Cltc Medical has enhanced decision-making support and communication efficiency both internally and externally. The Smart Meeting Room integrates and presents data in real time, enabling management to make swift decisions while providing a collaborative platform that allows marketing, medical, and administrative teams to share information instantly and reduce communication times. Additionally, the interactive capabilities of the Smart Meeting Room elevate customer engagement by showcasing treatment plans and procedures clearly and vividly through video wall displays and remote presentations, allowing clients to gain a better understanding of the process.

Key Steps and Benefits of Implementation

Cltc Medical (Chih-Li Technology) offers professional and personalized aesthetic services while continuously enhancing internal operations and customer service efficiency. To achieve digital transformation, Cltc Medical successfully implemented the BXB Smart Meeting Room Solution, which not only strengthened internal and external communication and decision management but also significantly improved cross-department collaboration, employee training, and customer engagement. Below are the key steps and specific benefits of the Smart Meeting Room in driving digital transformation:

Step 1: Real-Time Data Integration and Accelerated Decision-Making
With the FCS-6350 Conference Main Control Unit and SC-100 Smart AVIoT Controller, the Smart Meeting Room enables seamless real-time data integration and media switching, empowering the management team to stay informed with up-to-date information across departments. This accelerates the decision-making process, ensuring precision and efficiency in responding to market changes and technological advancements.
Step 2: Enhanced Cross-Departmental Collaboration
Combining the Networked AVoIP Solution – VDM Series with PTZ Cameras, the solution facilitates efficient audiovisual transmission and remote collaboration, allowing marketing, medical, and administrative departments to share information in real-time. This significantly shortens communication times and enhances collaboration efficiency, particularly for strategic discussions involving multiple departments.
Step 3: Improved Training and Technology Updates
The integration of PTZ Cameras with Table Top Microphones provides stable, high-quality remote education and training support, enabling employees to participate in training anytime, anywhere. This ensures rapid implementation of technological updates, maintaining Cltc Medical’s position as an industry leader.
Step 4: Increased Client Engagement and Trust
With the Networked AVoIP Solution – VDM Series and vivid Video Wall LCD displays, Cltc Medical offers clients an intuitive and interactive way to understand treatment plans, enhancing engagement and fostering trust in the medical process. This leads to higher client satisfaction and loyalty.
Step 5: Meeting Records and Traceability
The automatic recording feature of the Smart Meeting Room, combined with the FCS-6350 Conference Main Control Unit and HDR-731 Streaming Media Processor, ensures that all decisions and discussions during meetings are fully documented, making follow-up and execution more efficient and preventing any loss or misunderstanding of information.
Step 6: Energy Management and Enhanced Competitiveness
The PSC Power Controller enables smart energy management, reducing energy consumption. The WKVM Wireless Presentation feature simplifies meeting operations, allowing participants to easily project content and enhance meeting efficiency. These features help Cltc Medical maintain a leading position in the competitive aesthetic industry by optimizing technology and service.

Through these key steps in its digital transformation, Cltc Medical has significantly improved internal operations, employee training, customer experience, decision-making processes, and resource utilization. The integration of BXB Smart Meeting Room Solution not only enabled Cltc Medical to build a digitally-centered corporate ecosystem but also drove sustained growth, solidifying its leadership in the aesthetic medicine industry.