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Drive Thru Communication Systems - The Human Bean

How The Human Bean Raised Its Customer Satisfaction and Team Productivity with Panasonic Connect’s Attune HD® Drive-Thru Communication System
Go to the profile of The Industry Group aka Kiosk Association
The Industry Group aka Kiosk Association
Drive Thru Communication Systems - The Human Bean
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Restaurant Drive Thru Headsets - The Human Bean

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Summary

When The Human Bean needed a higher quality, cost-effective solution to improve communications at their current and future franchise locations, they turned to Panasonic Connect, the leaders in durability, to help better connect team members with customers – and each other. The Attune HD is the next generation, drive-thru communication system that features four levels of digital noise reduction technology. Now, team members and customers experience crystal-clear, noise-free sound without annoying auditory distractions.

SOLUTIONS

A number of The Human Bean locations installed Panasonic Connect’s Attune HD Communications System, with digital noise reduction technology that delivers the clearest, noise-free sound between customers and employees, for faster service and
minimized errors.

RESULTS

Panasonic Connect’s Attune HD Communications System has helped streamline operations – with clearer team and customers communications and reduced errors

Case Study

PanasonicConnect_Human_Bean_FNL-compressed

Go to the profile of The Industry Group aka Kiosk Association
The Industry Group aka Kiosk Association

The Industry Group (aka Kiosk Association) comprises various related technology sites and news feeds from kiosks to digital signage to POS and Smart City. Retail Automation and EV Charging are others. Self-service technology (SST) is a type of technology that allows customers to perform various tasks without the assistance of a human. SSTs can bring many benefits to both customers and businesses, including cost savings, improved efficiency, and better customer experience.

The Kiosk Association comprises companies involved in self-service, digital signage, digital menus, outdoor technology, kiosks, point-of-sale, smart city, healthcare, telehealth, voice order, thin client, EV charging and retail automation.  

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Go to the profile of Lisa Matthews, CTS
Lisa Matthews, CTS
over 1 year ago

Great story behind this case study. I love that Human Bean is in tune with reducing its customers' frustrations by providing clear, crisp communication that improves efficiency and accuracy. @Panasonic Connect sounds like the perfect solution and partner. Thanks for sharing @Kiosk Manufacturer Association 

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