Carrie Garcia (She/Her)

CHO, Digital Communications Fairy Godmother, YCD Multimedia
Sergio Enrique Gaitan Serrano, CTS

Regional Manager-Mexico & Northern Central America, AVIXA

Leon Prather II

Manager, Digital Product Operations, AVIXA

With over 20 years in the audiovisual industry, Leon Prather has worked extensively in both the technical and creative sides of AV. You can find him writing about topics like product management, entertainment technology news, and whatever geeky notion catches his attention today. Recently, he was named to Commercial Integrator's 40 Influencers Under 40 list for 2025. https://www.leonprather.com
The Industry Group (aka Kiosk Association) comprises various related technology sites and news feeds from kiosks to digital signage to POS and Smart City. Retail Automation and EV Charging are others. Self-service technology (SST) is a type of technology that allows customers to perform various tasks without the assistance of a human. SSTs can bring many benefits to both customers and businesses, including cost savings, improved efficiency, and better customer experience. The Kiosk Association comprises companies involved in self-service, digital signage, digital menus, outdoor technology, kiosks, point-of-sale, smart city, healthcare, telehealth, voice order, thin client, EV charging and retail automation.   Intel Computing Kiosks More ATM Customers Intelligent Vending For more info contact Kathy Media Player Software Download Free Application Examples Reference Customers Sitekiosk Kiosks & Embedded Kiosk terminals Industrial PCs Paging Technology For more info contact Zahdan Kiosk Manufacturer and Design Olea Kiosks Olea Kiosks March 2025 HYPERMODULAR™ Custom Kiosk For more contact Frank Gold Sponsors Pyramid Computer – Kiosks Olea Kiosks – Kiosks Nanonation Software TPGi Screen Reader KIOSK Information Systems Kiosk Group Tablets 22Miles Digital Signage Intel Kiosk LG Business Solutions Peerless-AV Kiosks Acquire Digital Software Ingenico Payment Advanced Kiosks Entropy Cabinet Solutions Dolphin ADA ImageHolders Kiosks REDYREF Kiosks Alpine Kiosk ACRELEC America EasyPay Systems – bill payment Crane CPI SKG Manufacturing KT Group meldCX  Giada Digital Signage Urway Holdings NZ Technologies Inc. Innovative Technology  Full List
Michelle Muggli - AVIXA

Manager, Digital Product, AVIXA

Digital Product Manager at AVIXA, eager to engage with the community and collaborate to create a better user experience! Works from her home office in Minnesota with two kitty coworkers. Snowshoeing? Yes. Curling? You betcha! Lutefisk? Hard pass.
Joé Lloyd

Senior Director, Business Development, AVIXA

Chuck Espinoza

Instructor, AVIXA

At Newtech Group, we guide our customers throughout their digital transformation and technological adoption journey. Making complex communications and collaborations solutions simple for all types of organizations. We streamline and transform traditional channels into agile and effective ones, allowing for greater efficiency and productivity. We started the business 22 years ago but before those years we inaugurated the first videoconference service though Latam in 1989, leading us today to help the customers in design and deployments of MTR rooms.  Our knowledge on phone system integration evolved from LCS (Live Communications Services) to OCS (Office Communication Services), to Skype for Business, and now to Microsoft Teams. As we continue to grow, we are leveraging our expertise in audio and video, adoption and change management, cognitive services, and software development, we provide a comprehensive view to ensure successful customer outcomes. Partnering with Microsoft in many areas: FastTrack Ready Partner, Microsoft Teams Rooms partner program, JumpStart Employee Experience Viva program and performing as an ISV to develop extensions to the Microsoft 365 platform, positions us to tackle customer issues from different fronts. Besides, we have strategic partnerships with global hardware vendors, like Poly/HP, Logitech, Crestron, Lenovo, Jabra, Cisco, Neat, Yealink, Jupiter and more to complete our offering. We provide services throughout Latin America with commercial offices in Argentina, Chile, Mexico, Peru, Colombia, Panama, Brasil and the United States.
Franciele Mesadri - AVIXA

Marketing Manager - LatAm, AVIXA

I lead AVIXA’s Latin America marketing and communications initiatives and I look forward to making new connections on the Xchange.
Craig Keefner

Director, Association Kiosk Manufacturers

I manage an association comprised of digital kiosks manufacturers, digital signage software and hardware, digital credentialing and more. Members include LG, Intel, Panasonic, Samsung, Peerless-AV, Nanonation, Olea Kiosks, Kiosk Information Systems, 22 Miles and many more.  We cover multiple industry segments including kiosks, digital signage, menu boards, thin client, automated retail, EMV Point-Of-Sale, EV Charging and more. In my role as Executive Director for the Kiosk Association, I work with the U.S. Access Board (we meet once a year in DC), Canada ADA agencies and the PCI SSC regulatory organization. My customers over the years which I was primary dev support for include Verizon Wireless and their bill pay kiosks (around 5000), AT&T bill pay systems and Comcast self-pay stations. I helped develop the MPOG large screen multi-player simulation hubs for the Army Recreational program (ARMP). My top level site is https://industrygroup.org
Jennifer Goodyer

Sales Manager, RTSales

Jason Jacoby

Project Manager, Diversified.

Jason "Jay" Jacoby (they/them) has spent the last 10+ years, working with integration firms guiding teams through multi-million dollar projects from conception to execution. Jay’s work as a program and project manager includes multiple types of projects ranging from corporate, communication collaboration, experiential, broadcast, digital signage and large venue sound. They recently returned to Diversified after working for a year with Shen, Milsom, & Wilke as an Audiovisual consultant.  Jay is currently based out of New Jersey. #avtweeps
Brittany DiCesare

Account Manager, Control Concepts

Brandy Alvarado-Miranda

CEO/Owner, BAM! Marketing & PR Agency

Gina Sansivero

Vice President, Marketing & Corp. Communications, AtlasIED

Erica Williams

AV and Collaboration Manager, Henderson Engineers

Tammy Fuqua

Developer Partner Manager, QSC

I have been in the Audio-Visual industry for 20+ years in various sales and marketing roles in both the private and public sectors. My work history includes working with integrators and manufacturers such as Christie Digital, Epson, and currently with QSC. I am passionate about helping women succeed in the industry and have spent the past 6 years working with the AVIXA Women’s Council, a group of professionals committed to supporting and empowering women who work in the technology and AV industry – first as a member, two years ago appointed as co-chair to the Los Angeles/Orange County region, and at the start of 2022, Co-Chair to the council. The council has over a thousand members and 50 groups throughout the world.
jon sidwick

President , Collabtech Group

My passion is the AV industry with a career that's covered retail, distribution, manufacturing and services. I have had the privilege to serve on the board of Avixa and am actively involved in supporting the association and industry wherever possible. 
Heather Sidorowicz

President , Southtown Audio Video

AVIXA Mourns the Loss of Brad Sousa
Frank Pisano

VP of Sales, Americas, BrightSign