On this episode of Signal Flow, we delve into the differences between mission-critical
and commercial installations, focusing on the crucial considerations from an IT and
infrastructure standpoint. Joining the show is Wayne Dorris, a cybersecurity expert from
Axis Communications navigates listeners through the complexities of these two
For products used in mission-critical environments, manufacturers must undergo a
rigorous vetting process. Mission-critical operators require comprehensive information
on product compliance and hardening guidelines to ensure the highest security
baseline. Cybersecurity baselines are more demanding for mission-critical environments
compared to commercial setups. The products used must undergo extensive testing to
guarantee their compatibility with critical systems.
Dorris highlights some common vulnerabilities observed in mission-critical installations.
The three root causes of breaches, as revealed in a survey, include human error (50%),
misconfiguration of devices (44%), and poor maintenance and patching (43%). The
exploitation of vulnerabilities is a significant theme, which highlights the need for
rigorous security measures.
Human error accounts for a staggering 50% of breaches, making it vital to empower
operators with the knowledge to avoid falling victim to phishing attempts and other
social engineering techniques. Training operators to identify and report suspicious
activities, as well as ensuring seamless integration of logs into security operations
centers is crucial in preventing breaches.
In conclusion, understanding the differences between mission-critical and commercial
installations from a cybersecurity perspective is crucial in ensuring the security and
reliability of AV technology. Manufacturers should provide comprehensive product
hardening guides, while IT managers must prioritize security in their product selection.
Empowering operators with cybersecurity knowledge and ongoing education will play a
vital role in mitigating human error and ensuring robust cybersecurity practices across
the industry. Stay informed and continue to learn as the AV technology landscape and
cybersecurity threats continue to evolve.
To stay updated on AV technology and cybersecurity discussions, subscribe to Signal
Flow on AVIXA TV and your favorite podcast platforms.