Photo by Igor Omilaev on Unsplash 

Article shared from ITPro Today, Rick Dagley, IT and Operations Management

Gartner unveiled at its IT Infrastructure, Operations & Cloud Strategies Conference a list of six trends that it believes will significantly impact infrastructure and operations (I&O) in 2024 and beyond.

It should come as no surprise that most of the trends revolve around artificial intelligence (generative AI in particular) and machine learning.

What makes AI different from past trends is the imminent nature of people's deployment of it, Jeffrey Hewitt, vice president analyst at Gartner, told ITPro Today. "There are people who are really saying, 'We are going to start deploying something now,' or, 'We are going to do it within the next six months to a year' — a very high percentage. So that's why you see AI and AI-related topics."

One surprising trend, however, is an emphasis on nationalism versus globalism in 2024. "Because of conflicts in the world, because of economic situations, there is a bit of a shift now toward some more national- or geographic-based solutions," Hewett said. This could manifest in sovereign clouds or the encouragement or even rewarding of specific skill sets within individual countries.

Continue to the article: Gartner Reveals 6 Trends That Will Impact Infrastructure and Operations in 2024

The feature also includes an interesting video on how GenAI takes AI-based decision-making and creativity to the next level:

"How Generative AI Can Help IT Pros Perform Their Jobs". 

Have you deployed GenAI, or have you used it with any success? What are the risks and how do we mitigate them? Share your experiences in the comments below. 

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