Up through May 2022, I managed the AV Engineering & Operations team at the University of North Georgia. We maintained multiple campuses of classrooms with control systems in each and we worked with a team of support technicians who handle work on incident management while we handled incident escalations as well as problem management, change management, and request fulfillment (to use the ITIL vernacular).
I now work as a Design Engineer for AVI-SPL, based out of the Atlanta, GA office. I work with the Account Managers to design systems for customers prior to sales, then work with the post sales team once a system is purchased.
A marketing professional and 20-year AV industry veteran, I am a proud CTS holder and enthusiastic #AVfoodie who is passionate about innovative technologies, design, and all things AV. I love sharing what this dynamic community has to offer and am excited to serve as Community Manager of AVIXA Xchange!
Frank is an IT/AV Evangelist in the AV Industry. Frank strives to bridge the knowledge gap between Tech disciplines. As a self proclaimed "cert junkie" he holds more than 10+ IT/AV Industry certifications, along with an MS in Cyber-Security/Information Assurance and BS in IT Sec.
Frank is active on social media, is a life-long learner and believes in constant self-improvement. He contributes as an SME to AV publications and IT/Cybersecurity podcasts and events. He also hosts ITFactor, an IT - AV - Tech centric podcast on www.avnation.tv
He volunteers with AVIXA currently serving as the Chair of the Diversity Council where he is constantly mentoring and creating opportunities for community development through open communication.
At SpinetiX, I drive multichannel comms campaigns and oversee digital marketing, from website management to social media moderation. I collaborate closely with product and development teams, ensuring seamless creation of documentation and resources. My role also involves directing our digital signage academy with AVIXA-approved courses and developing compelling, brand-aligned content, as well as coordinating with internal and external partners to fulfill our marketing strategies.
All this while thriving in a multicultural setting of teammates from across the globe.