When Screens Watch Back: What AV Manufacturers Must Get Right About AI‑Enabled Digital Signage

Heather and Craig discuss the evolving landscape of campus planning, the importance of collaborative project management, and how technology, particularly AI, is shaping the future of design and construction.
Heather shares her journey from architect to entrepreneur, the challenges of planning different types of campus spaces, and the significance of early stakeholder engagement.
The conversation emphasizes the need for a creative approach to planning, the value of visual tools, and the human element in project management.
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#EdUp #EdUp SmartSpace #FutureofCampusTechnology
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If you or someone you know would like to be a guest on the show, please get in touch with me at edupsmartspace@gmail.com
As an architect by training (BS Architecture, Cal Poly SLO) and a collaborative technologist with four decades of practice, I’m passionate about mentoring the next generation of AV professionals at the intersection of technology, strategy, and leadership. I have been active in AVIXA since 1986 and served on the national board from 1993–2000. I am a Fellow of the Society for Marketing Professional Services (SMPS) and an Associate member of the American Institute of Architects.
I serve as Director of Digital Experience Design at Clark & Enersen, a 200-person interdisciplinary architecture and engineering firm, where I lead the planning and design of integrated audiovisual and digital experience environments for higher education, healthcare, and research clients.
In parallel, through my personal advisory practice at CraigPark.Company, I counsel AEC and technology organizations on business strategy, collaborative design and delivery, and growth leadership.
My expertise spans systems design, integrated building technology planning, and strategic business development. I bring an award-winning, B2B design-thinking approach developed through leadership roles with national AEC and technology firms.
Across both institutional and consulting roles, I have led marketing and growth strategy, designed future-ready learning and simulation environments, and helped organizations implement AI-powered tools that scale expertise and performance.
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