John Schrenker, Thank you for your most logical and real-world application answer. This is a terrible question. Without a properly structured SA, a client could easily take exception to any service call invoice. Especially an emergency service call. Furthermore, a service ticket signed by the site rep should be completed. CYA. The best answer based on the given info is B. This is yet again another blunder. Good job AVIXA.
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John Schrenker, Thank you for your most logical and real-world application answer. This is a terrible question. Without a properly structured SA, a client could easily take exception to any service call invoice. Especially an emergency service call. Furthermore, a service ticket signed by the site rep should be completed. CYA. The best answer based on the given info is B. This is yet again another blunder. Good job AVIXA.