I've been in the AV industry for 20 or so years, a consultant for 5, and recently launched my new company, AV MSP. AV MSP is a kind managed service provider focused on AV technology, bringing ITSM standard service management to AV customers. We partner with integrators to improve service departments and directly with customers to act as their outsourced AV department. 

Erin Maher-Moran is the IT Manager – Classroom Technology at Johns Hopkins University (JHU).  She manages the Classroom/Audiovisual Technology Services team. Her team designs, installs, supports and maintains the classroom technology in general pool classrooms, as well as supports events, on the Homewood Campus in Baltimore, MD. She is also the Vice Chair of the Higher Education Technology Managers Alliance (HETMA.org) and the host of AVNation’s EDTech podcast. With 25+ years in Higher Education AV, Erin has seen the industry grow and change in leaps and bounds.  She has been programming Crestron control systems since the early 2000’s and an AVIXA Certified Technology Specialist (CTS) since 2008. Erin is a former roller derby skater and coach.  This has helped her understand the importance of building a dynamic team as well as allowed her an opportunity to develop her leadership skills and style. Erin holds a BFA in illustration and an Advanced Graduate Certificate in Interactive Multimedia Development from the Rochester Institute of Technology (RIT). She is currently pursuing her MS in Engineering Management – Technical Leadership at JHU. 

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Ben currently serves as the Head of Pro AV and the Sr. Director of Publishing for MarketScale, a B2B publisher and strategic marketing firm. He has over a decade of award winning experience in media publishing for large scale events, OTT & live streaming platforms, marketing, network television, and podcasting. Ben decided on his career path at the age of 7, and to date has led some of the most influential brands in the world including Intel, Nokia, Samsung and Segway, to billions of content interactions. A huge hockey fan (Go Stars!), and former contestant and current fan of Family Feud, Thomas resides in Dallas, Texas.