Up through May 2022, I managed the AV Engineering & Operations team at the University of North Georgia. We maintained multiple campuses of classrooms with control systems in each and we worked with a team of support technicians who handle work on incident management while we handled incident escalations as well as problem management, change management, and request fulfillment (to use the ITIL vernacular). In May 2022, I became a Design Engineer 1 for AVI-SPL, based out of the Atlanta, GA office. I worked with the Account Managers to design systems for customers prior to sales, then worked with the post sales team once a system is purchased. Over the next two years, I was promoted to Design Engineer 2. In October 2024, I became an Engineering Manager for AVI-SPL, managing the Design Engineers and Project Engineers in the Atlanta, GA office.

Works for Queen Elizabeth II Centre, Westminster, London in the Studio Visual and Event IT department.

Erin Maher-Moran is the IT Manager – Classroom Technology at Johns Hopkins University (JHU).  She manages the Classroom/Audiovisual Technology Services team. Her team designs, installs, supports and maintains the classroom technology in general pool classrooms, as well as supports events, on the Homewood Campus in Baltimore, MD. She is also the Vice Chair of the Higher Education Technology Managers Alliance (HETMA.org) and the host of AVNation’s EDTech podcast. With 25+ years in Higher Education AV, Erin has seen the industry grow and change in leaps and bounds.  She has been programming Crestron control systems since the early 2000’s and an AVIXA Certified Technology Specialist (CTS) since 2008. Erin is a former roller derby skater and coach.  This has helped her understand the importance of building a dynamic team as well as allowed her an opportunity to develop her leadership skills and style. Erin holds a BFA in illustration and an Advanced Graduate Certificate in Interactive Multimedia Development from the Rochester Institute of Technology (RIT). She is currently pursuing her MS in Engineering Management – Technical Leadership at JHU. 

Managed Audio Visual services for School District 197 that includes Two Rivers High School, two (2) middle schools, and five (5) elementary schools. Provide leadership and management to the Audio Visual department. CareHawk system administrator for the two middle schools. Started a service club for Two Rivers High School and District called Tech Warriors. Tech Warriors provided level 1 computer support, event production services, and TV/Streaming production.

With 14 years of experience in audio-visual system integration, consultancy, and deployment across the Asia-Pacific region, I’ve developed a strong understanding of the region’s unique challenges and opportunities. I’ve had the opportunity to work on large-scale AV and broadcast systems for some of the world’s leading multinational companies, aligning with global standards to support seamless collaboration and productivity across diverse teams and locations. I enjoy crafting practical, user-focused technology solutions, and increasingly draw on AI and emerging tech to improve workflows and outcomes. Outside of work, I teach immersive media as an adjunct lecturer, where I get to share my curiosity and inspire students to explore what’s possible.

Frank is an IT/AV Evangelist in the AV Industry. Frank strives to bridge the knowledge gap between Tech disciplines. As a self proclaimed "cert junkie" he holds more than 10+ IT/AV Industry certifications, along with an MS in Cyber-Security/Information Assurance and BS in IT Sec. Frank is active on social media, is a life-long learner and believes in constant self-improvement. He contributes as an SME to AV publications and IT/Cybersecurity podcasts and events. He also hosts ITFactor, an IT - AV - Tech centric podcast on www.avnation.tv He volunteers with AVIXA currently serving as the Chair of the Diversity Council where he is constantly mentoring and creating opportunities for community development through open communication.

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