Damon Alexander (He/Him)
Founder , ApexAvCloud
- Xchange Members
- United States of America
About Damon Alexander
Professional Career Path
- Early Career: Started in technology on the Major Accounts support team at Dell, which provided an early grounding in enterprise support.
- Hospitality Leadership: Served as Director of AV at several high-profile locations, including:
- Ritz-Carlton South Beach
- Hyatt Pier 66
- Mandarin Oriental NYC
- Enterprise Global AV: Led global AV operations at Intercom, managing standardizations across Chicago, San Francisco, Dublin, London, and Sydney.
- Specialized Technologist Roles:
- Supported UL University at UL as a Senior Technologist.
- Led IT operations for Nordstrom Trunk Club.
- Managed 2,200+ Meraki networks at Groupon.
- Supported 700+ VMs at Duck Creek.
- Current Role: Senior AV Engineer at Wintrust Financial, where we are currently modernizing AV across hundreds of rooms and satellite offices.
- Consultancy: Founded ShortWave Echo in 2023, leading AV programs for Chase and Northwestern Mutual through 2025.
- Core Architecture: Designed the platform end-to-end with a multi-tenant architecture and a comprehensive API.
- Key Integrations: Built-in support for major industry hardware and software, including Cisco, Crestron, Q-SYS, Biamp, Microsoft Teams, and ServiceNow.
- Compliance Standards: Designed from the start to meet SOC 2, SOX, and HIPAA security models.
- Launch Date: Scheduled for July 6, 2026. Wintrust Financial currently runs the on-premise version of the platform.
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