Technical Design Consulting Engineer
Audinate is seeking a Technical Design Consulting Engineer for its growing Professional Services team.
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Who we are and what we do
Audinate leads the world in networked media with our "Dante" technology which is used extensively in professional audio & video applications, including live events, broadcast, entertainment venues and communications systems.
Dante harnesses the power of IT networking to make AV better, replacing the need for specialised point-to-point analogue and digital connections. With audio and video making up so much of our daily lives, we play an important role in every great audio visual moment. The Dante technology embedded in popular AV products makes it possible for users to connect sound and vision like never before.
Audinate is both firmly established and growing rapidly: we offer a full stack solution including low level hardware, desktop and server applications.
Position Summary
As a result of ongoing growth, we are recruiting an experienced Technical Design Consulting Engineer (TDC Engineer) to join our new Professional Services organization.
Professional Services at Audinate is focused on assisting Consultants, Integrators, and Enterprise Customers with developing appropriate audio-visual network implementations which are capable of effectively and efficiently running Dante, as well as associated networking technologies.
You will help to define the functions of the organization, build out supporting tools and infrastructure, and provide Technical Design Consulting services to Audinate’s broad customer base.
Key Responsibilities
- Assist in translating customer requirements into functional system designs
- Develop conceptual and one-line drawings and diagrams
- Support customers in identifying all cabling and miscellaneous material needs
- Develop proposals for delivery of Audinate Professional Services, including Scope of Work (SOW), measures of success, time estimations, underlying assumptions, customer resource and staffing requirements, and identification of any additional services required to complete the SOW.
- Act as customer liaison for engineering inquiries
- Contribute to the sales process by delivering design and implementation support in order to increase customer confidence in projects and meet schedule objectives.
- Assess existing network plant capabilities, staff capabilities, and their “fit for purpose” in support of a Dante AV network.
- Assure the quality and effectiveness of designs contemplated by customers through assisting in their development and through review.
- Assist in the implementation of AV network designs, assisting customers in trouble shooting and bring up of AV networks.
- Verify the execution of an AV network design through independent commissioning and testing of the design against agreed to specifications
- Identify customer training requirements to operate the AV network as well as plan for network growth and long-term support.
The successful candidate will have...
- Strong experience in the Professional AV industry is required and advanced knowledge of the design, installation, trouble-shooting and support of AVoIP networks is required
- Direct hands-on experience in planning, creating, documenting, and supporting Professional AVoIP networks
- Very strong knowledge and experience of Dante networking (Dante Level 3 Certification required)
- Experience working directly with Professional AV Consultants, System Integrators and Enterprise AV/IT Support staff
- Capability to write technical proposals, network documentation, block diagrams, installation diagrams and work instructions
Additional desired experience
- Experience with AV control systems such as those from Crestron, Extron or AMX
- Experience in network diagnosis and troubleshooting using tools such as Wireshark, Zabbix, Cati, NTOPng, Nagios, OpenVMS, SolarWinds, or Spiceworks
- Experience with Cloud connectivity solutions such as AWS or Azure.
- Professional certification as a CTS-I or CTS-D
- Professional certification in networking from Cisco, Juniper, Extreme, Microsoft, etc
- Knowledge of embedded operating systems (Linux), desktop and server operating systems (Windows, Mac OSX, Linux)
Personal attributes
- Strong communication, influencing and negotiating skills
- Excellent presentation skills
- Team player, with good interpersonal skills
- Thrives in an entrepreneurial environment
- Ability to travel domestically and internationally. Travel up to 50%.
- Written and conversational skills in multiple languages is desired.
In addition to a competitive salary, annual bonus and equity incentive plan, you’ll have the opportunity to truly make a difference in our growing organization. You’ll also experience our diverse, values-based culture and a range of benefits such as flexible working hours through to volunteering leave and social activities.
APPLY NOW!
Audinate is the leading provider of professional AV networking technologies globally. Audinate's Dante platform distributes digital audio and video signals over computer networks, and is designed to bring the benefits of IT networking to the professional AV industry. AV-over-IP (AVoIP) using Dante-enabled products ensures interoperability between AV devices and allows end users to enjoy high quality, flexible solutions—typically with a lower total cost of ownership.
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