CTS Sample Question of the Week: April 15, 2024
Every week we're going to post a question from the CTS Sample Question set. Check back weekly for new questions.
When establishing initial contact with a client, try to develop a relationship early on with the:
a. Chief operating officer
b. Information technology manager
c. Stakeholders
d. Purchasing manager
Which do you think is the best answer? Post your choice below and check back Friday to see if you got it right.
Update:
The correct answer is: c. Stakeholders
Thank you to everyone who participated in this week's question!
Kelly Smith - AVIXA
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b
c. Stakeholders. Building rapport and understanding with stakeholders from the outset is crucial for a successful client relationship, as they are the ones directly impacted by the project or service being provided.
C
As an integrator I'd establish initial contact with the stakeholders. If I'm a manufacturer trying to establish contact with an enterprise, I'd like to develop a relationship with the CTO and COO but would start with the IT manager and Purchasing manager.
Answer :d
I think that the correct answer is C. It´s very important to identify who the stakeholders are because they truly understand the needs of the organization. Therefore, they themselves will help us internally convince other members of their team.
c
"C"
D:
c. Stakeholders
C
C) To gain the best understanding of the needs and provide the best solution, a, b, and d will at some degree be part of c anyway.
C
c. Stakeholders
c. Stakeholders
c. Stakeholders
D
C - Stakeholders (could be that each of the other options are "Stakeholders")
B. IT manager! This is the first time I've seen the answers this split
c. Stakeholders