Where Innovation Meets Collaboration
At Webex One ’25 in Mumbai, we explored major leaps in collaboration technology—from India-based data centres to new AI-powered tools and deeper platform integrations. The day showcased bold ideas, practical demos, and a clear view of where workplace tech is headed.
At Webex One ’25 in Mumbai, our team spent the day exploring how the next wave of collaboration and customer experience technology is taking shape.
The sessions unveiled a set of updates that stood out for their scale and ambition:
• Local data centres in Mumbai and Chennai for Webex Contact Center and Webex Calling, ensuring full data residency in India and improved performance for Indian users
• Webex AI Agent for Contact Center, now moving toward beta support for more than 50 languages, including 7+ Indian languages
• Webex AI Quality Management (QM) and AI Defense, aimed at stronger workforce insights and enhanced security
• Deeper integrations across Salesforce, AWS and Epic to unify workflows and data
• RoomOS 26, powered by NVIDIA, bringing a new layer of intelligence to workplace devices and meeting environments
It was a day of strong ideas, practical demonstrations and good conversations, giving us a clearer sense of where collaboration technology is headed next.
#WebexOneIndia #Innovation #AIexperiences #Collaboration #Communications #SkillDevelopment #O2K
O2K is transforming the way people and businesses connect and communicate with innovative Audio-Video solutions that create smarter work environments and immersive customer experiences. We design and integrate tailor-made AV systems that power effective natural communication. Backed by an experience of 23+years and 6000+ system installations across verticals and geographies, we are recognized for technical excellence by the global authority in AV, AVIXA.
Please sign in or register for FREE
If you are a registered user on AVIXA Xchange, please sign in