Gregory Dieckhaus
Owner/Advocate, Practical AV Solutions
- Xchange Members
- United States of America
I've been in the AV industry for 20 or so years, a consultant for 5, and recently launched my new company, AV MSP. AV MSP is a kind managed service provider focused on AV technology, bringing ITSM standard service management to AV customers. We partner with integrators to improve service departments and directly with customers to act as their outsourced AV department.
Renee Benson is a seasoned veteran of the A/V industry with over 15 years experience as a Regional Account Manager in the Midwest. Over the years, Renee has worked as a reseller, distribution and manufacturing rep, most recently with Sharp NEC Display Solutions.
I am a client centric AV/IT Technologist / Account Manager working with enterprise clients on a national and global level. With a long career focused on convergence technology, I am passionate about developing great user experiences through development of solving collaboration challenges.
You may also know her as @NerdyGirlAV. Jenn is an active leader within the AVIXA Diversity Council, serving as chair since 2024. Jenn was also a part of SCN The Nine: Class of 2021 and Class of 2022 Commercial Integrators 40 Under 40. She’s passionate about creating opportunities for incoming folks into the industry and advocating for neurodiversity and mental health awareness.
Her experience in AV ranges from project coordination, rentals, marketing, sales, service, AV consulting, and she currently works as a design engineer with AVI-SPL. Something you may not know about her is that she achieved her BS in Media Arts & Design at James Madison University and her Master's in Sociology at The New School for Social Research.
Bill Larsen, CTS, serves as District AV Technology Coordinator for ISD 197 (West St. Paul-Mendota Heights-Eagan, Minnesota), managing AV services across nine buildings including two high schools, two middle schools, and five elementary schools. He holds the CTS credential from AVIXA and serves as a Subject Matter Expert for CTS exam development.
Bill is the founder of Backstage Essentials LLC, an independent consulting practice focused on K-12 performance space and AV systems. His forthcoming book, Backstage Essentials: Skills for Stagehand Technicians in Live Event Production, is being published by Routledge/Taylor and Francis in 2026.
He also serves as Education Coordinator for IATSE Local 490 and brings more than 30 years of experience in educational technology and live event production.
As a technology journalist, Megan A. Dutta puts her passion for the audiovisual industry on each and every page, whether print or digital. Dutta is currently the director of emerging markets at LAVNCH and editor-in-chief of LAVNCH [CODE] where she explores new technologies like extended reality (XR), experiential advertising, projection mapping, and more.
In my role with AVIXA standards and content teams I provide technical advisement and technical content leadership. This primarily includes standards publications and the Exam Guide books. My interests span the broad spectrum of AV/IT technologies and systems our industry provides. Prior to taking a staff role with AVIXA I worked supporting AV/IT solutions for both public and private education as a "Technology Manager" (roles including repair, installation, design and project management) as well as a longtime volunteer for AVIXA education and standards programs.