Senior Solutions Consultant of HKT in Hong Kong, China. I used to be UC and Call Centre (Voice) consultant for 16 years but shifted the role to AV consultant for another 8 years. Fully experience on AV integrated solution with UC, Networking, Security, WIFI 6, 4G/5G Mobility, Cloud, and even Cabling for different projects from smart building, smart office, smart shopping mall, multipurpose hall, auditorium, lecture theater, centralized control room, even to large outdoor LED wall etc. Aiming for CTS-D now.

I’m Douglas Hoag, Principal Consultant and owner of DCH Technology Consulting, based in Chicago, IL. With more than 15 years in the audiovisual industry, I specialize in consulting, design, and owner’s representative services for complex built environments. My work spans courtrooms, council chambers, emergency operations centers, police stations, and corporate experience spaces, where technology must seamlessly support both in-person and hybrid collaboration. At DCH Technology Consulting, I take a human-centered design approach—balancing AVIXA, SMPTE, AES, ANSI, and AIA best practices with real-world workflows. My background includes global technology standardization efforts with Fortune 500 clients as well as civic projects requiring coordination between state and county stakeholders. I focus on creating cohesive, intuitive systems that support transparency, equitable conferencing, and future-ready infrastructure through solutions like AVoverIP, broadcast integration, and smart workflow design. I’m passionate about helping architects, owners, and technology teams bring their vision to life with audiovisual systems that feel intentional, intuitive, and built to last.