In my role with AVIXA standards and content teams I provide technical advisement and strategic leadership. This primarily includes standards publications and the Exam Guide books.
My interests span the broad spectrum of AV/IT technologies and systems our industry provides. Prior to taking a staff role with AVIXA I worked supporting AV/IT solutions for both public and private education as a "Technology Manager" (roles including repair, installation, design and project management) as well as a longtime volunteer for AVIXA education and standards programs.
As a Client Success Manager at Diversified, a leading global technology solutions provider, I oversee the delivery of cutting-edge audiovisual (AV) services to clients across Canada. With over 12 years of experience in customer-focused and operational roles, I bring a strategic approach to client relationships, ensuring both satisfaction and long-term success. My expertise spans strategic planning, cross-functional team leadership, and optimizing operational performance. I am passionate about leveraging technology to drive business transformation and enhance the customer experience. In addition to my role, I am a strong advocate for diversity, equity, and inclusion (DEI), and I actively support initiatives that promote these values both in the workplace and the AV industry. Some of my recent honours include being named Service Delivery of the Year, Top 100 Women in Events, 40 Under 40 by Commercial Integrator and BizBash, and Outstanding Volunteer of the Year by Meeting Professionals International Toronto.
As a technology journalist, Megan A. Dutta puts her passion for the audiovisual industry on each and every page, whether print or digital. Dutta is currently the director of emerging markets at LAVNCH and editor-in-chief of LAVNCH [CODE] where she explores new technologies like extended reality (XR), experiential advertising, projection mapping, and more.