Hybrid work is table stakes. AI is on everyone’s radar. But the real competitive advantage? Delivering a seamless experience across both—without IT putting out fires behind the scenes.

As organizations try to remove the friction from how work actually happens, Microsoft’s workplace tools – like Copilot, Teams, and Microsoft Places – are getting a fresh wave of attention. And rightfully so. These platforms are packed with potential to streamline communication, make smarter use of physical space, and unlock meaningful insights.

But unlocking that value requires more than software licenses and good intentions. It takes a partner who can connect your people, your places, and your platforms.

AV Meets IT. Hardware Meets Microsoft.

FORTÉ’s name might be new, but our Microsoft Solutions team (formerly known as Magenium) has been helping organizations optimize their Microsoft environments for over 15 years. Now fully integrated under the FORTÉ brand, we combine deep Microsoft know-how with AV expertise to deliver end-to-end solutions that bridge the gap between IT and AV.

This means we can help you align your collaboration tools, physical workspaces, and AV systems using the Microsoft technologies you already have.

What We’re Focusing on Right Now

Here are three areas where we’re seeing the most demand from enterprise clients right now, especially as organizations look to reduce friction, modernize systems, and scale smarter.

Copilot in the AI-Powered Workplace
Ready to make meetings better? We’re helping teams bring AI to the (conference room) table. With Microsoft Copilot, you get:

• Smarter meetings with AI-enhanced audio and video
• Seamless scheduling and collaboration across platforms
• Actionable insights that turn conversations into decisions

Microsoft Places
Hybrid only works if your space works, too. Microsoft Places helps you:

• Optimize your office footprint based on real usage
• Boost employee engagement with smarter workspace tools
• Use AI to book rooms and desks based on patterns—not guesswork

Premier Services+
Navigating Microsoft support isn’t always straightforward. That’s why we offer:

• Lightning-fast issue resolution
• Support from certified Microsoft professionals (yes, real humans)
• Predictable, affordable pricing that doesn’t keep you guessing

Learn more about Premier Services+

Real-World Impact: What FORTÉ’s Microsoft Solutions Look Like in Action

From Complexity to Confidence at a Global Consumer Brand
When one of the world’s most recognizable CPG companies needed to modernize over 500 Teams Rooms across their global portfolio, they partnered with FORTÉ to bring order to the chaos. Systems had been inconsistently configured, login issues were rampant, and support tickets were piling up. We stepped in to remediate technical debt, standardize configurations, and implement proactive monitoring through Microsoft Teams Rooms Pro.

The results? Room health jumped from 53% to 99%. Incident reports dropped by 50%. Usage skyrocketed. The client slashed support costs by 28% and gained something just as valuable: confidence that their rooms would perform as expected, every time.

Platform Transformation at a National Accounting Firm
A rapidly growing accounting and advisory firm had been relying on a patchwork of Zoom, aging hardware, and disconnected voice systems across offices nationwide. They knew it wasn’t sustainable—and they wanted to standardize on Microsoft Teams for meetings and voice.

FORTÉ led the charge, migrating 1,200+ service numbers to Teams Phone, deploying 50+ Teams Rooms, and providing managed services and training to ensure long-term success. Now the firm is onboarding new acquisitions faster, keeping remote teams more connected, and reducing the total cost of ownership for their collaboration tools.

Why Microsoft Expertise Is the New Differentiator for AV Integrators

Most AV integrators don’t go deep on Microsoft. And most Microsoft partners aren’t thinking about how your rooms actually run in the real world.

We do both.

That’s the power of bringing everything under one roof, and why FORTÉ is uniquely equipped to help enterprise teams bridge the gap between IT and AV, platform and experience, strategy and day-to-day reality. Whether you’re prepping for a major refresh, wrestling with Teams Room performance, or trying to figure out what AI actually means for your workplace, we’re ready to help.

Let’s Talk About Microsoft Solutions & AV

Your systems aren’t going to integrate themselves. If you’re ready to start solving real problems with your Microsoft tools, let’s talk.