The Certification Office would like to introduce the launch of our new online retest and reinstatement application forms for our exams. They can now be conveniently filled out and submitted online. Check out the AVIXA Store to locate the applications. Once the application is submitted and payment is complete, you will receive a new Candidate Eligibility Notice via email. This eligibility notice will provide you with 120 days to take the exam. For eligibility requirements, please see the policy summary below:
Exam Retests:
Candidates who do not pass an exam may retake the exam two additional times at a reduced fee. There is a minimum waiting period of 30 days between the exams. Retest applications must be submitted no later than 120 days from the date of your last exam attempt in order to be eligible for the fee reduction. After two retest attempts, you must wait a period of 90 days before restarting the full application process.
Exam Reinstatements:
Candidates who are late or do not arrive for the testing appointment, or who do not cancel or reschedule their testing appointment will be required to reapply and re-schedule the testing appointment through AVIXA. Candidates must complete and submit a reinstatement application along with the reinstatement fee no later than 120 days from the missed/not scheduled exam
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