CTS Sample Question of the Week: May 12, 2025

Which of the following is NOT an objective of training end users and support staff on the operation of an AV system.
a. Eliminate the need for a service contract
b. Reduce the possibility of equipment damage due to improper use
c. Reduce the number of service calls due to preventable issues (i.e. user errors)
d. Build up user confidence in the equipment and provide a positive user experience
Which do you think is the best answer? Post your choice below and check back Friday to see if you got it right.
Update: The correct answer is - a. Eliminate the need for a service contract
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a. Eliminate the need for a service contract
a. Eliminate the need for a service contract
a. Eliminate the need for a service contract
a. Eliminate the need for a service contract
A
A.
Service contracts are important to the end user.
A
A
a. Eliminate the need for a service contract
a
A. Everything needs maintenance.
a. Eliminate the need for a service contract
A
A)
a. Eliminate the need for a service contract
a. Eliminate the need for a service contract