AVIXA CTS Study Group

CTS Sample Question of the Week: July 8, 2024

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Kelly Smith - AVIXA
Marketing Manager, US/Canada, AVIXA
CTS Sample Question of the Week: July 8, 2024
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A customer indicates that they would like to purchase an additional warranty of service from the integrator that covers an extension of the manufacturers' warranties, service visits and preplanned schedule of preventative maintenance visits. What is the customer describing?

a. Extended manufacturer's warranty.
b. A service agreement.
c. A system warranty.
d. A preventative maintenance plan.

Which do you think is the best answer? Post your choice below and check back Friday to see if you got it right.

Update: The correct answer is - b. A service agreement.

Thanks to everyone who participated in this week's question!

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Kelly Smith - AVIXA (She/Her)
Marketing Manager, US/Canada, AVIXA

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Go to the profile of Franklyn Mogale
Franklyn Mogale
10 months ago

b. A service agreement

Go to the profile of Mayssam Takfallah
Mayssam Takfallah
10 months ago

A

Go to the profile of David Allred
David Allred
10 months ago

b. A service agreement.

Go to the profile of Harish040
Harish040
10 months ago

b. A service agreement.

Go to the profile of Marco Buitenhuis, CTS
Marco Buitenhuis, CTS
10 months ago

B

Go to the profile of Shaikh Abdul Sattar
Shaikh Abdul Sattar
10 months ago

b. A service agreement.

Go to the profile of Sergio Torrano Díaz
Sergio Torrano Díaz
10 months ago

b. A service agreement.

Go to the profile of Pierre Leduc
Pierre Leduc
10 months ago

b

Go to the profile of Jeremy Hommowun
Jeremy Hommowun
10 months ago

B

Go to the profile of Josh Salinas
Josh Salinas
10 months ago

B

Go to the profile of Christopher Lane
Christopher Lane
10 months ago

B. Service Agreement

Go to the profile of Ahmed Mahmoud
Ahmed Mahmoud
10 months ago

b. A service agreement.

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