AVIXA CTS Study Group

CTS Sample Question of the Week: July 8, 2024

Every week we're going to post a question from the CTS Sample Question set. Check back weekly for new questions.
Go to the profile of Kelly Smith - AVIXA
Kelly Smith - AVIXA
Marketing Manager, US/Canada, AVIXA
CTS Sample Question of the Week: July 8, 2024
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CTS Exam Prep

The CTS Exam Guide — Second Edition is your study resource for self-paced prep for the CTS exam.

A customer indicates that they would like to purchase an additional warranty of service from the integrator that covers an extension of the manufacturers' warranties, service visits and preplanned schedule of preventative maintenance visits. What is the customer describing?

a. Extended manufacturer's warranty.
b. A service agreement.
c. A system warranty.
d. A preventative maintenance plan.

Which do you think is the best answer? Post your choice below and check back Friday to see if you got it right.

Update: The correct answer is - b. A service agreement.

Thanks to everyone who participated in this week's question!

Go to the profile of Kelly Smith - AVIXA
Kelly Smith - AVIXA (She/Her)
Marketing Manager, US/Canada, AVIXA

Hi! I help connect people to AV education, standards and more resources from AVIXA.

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