CTS Sample Question of the Week: Jan 13, 2025
After emergency support request to a room the AV technician quickly determines a complete failure in the video portion of the presentation system. To minimize impact on the event, which should they do next?
a. Go to the store room to look for replacement gear that they think is the problem
b. Advise the presenter/event coordinator need to continue audio only and offer to setup a backup video system
c. Start taking the video system apart since they are already on site
d. Search for possible similar failures using their phone’s browser.
Which do you think is the best answer? Post your choice below and check back Friday to see if you got it right.
Update: The correct answer is - b. Advise the presenter/event coordinator need to continue audio only and offer to setup a backup video system
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Here is my answer:
b. Advise the presenter/event coordinator need to continue audio only and offer to setup a backup video system
B
B
b. Advise the presenter/event coordinator need to continue audio only and offer to setup a backup video system
b. Advise the presenter/event coordinator need to continue audio only and offer to setup a backup video system
b. Advise the presenter/event coordinator need to continue audio only and offer to setup a backup video system
B
b. Advise the presenter/event coordinator need to continue audio only and offer to setup a backup video system
B
B
B
b. Advise the presenter/event coordinator need to continue audio only and offer to setup a backup video system
e. If the event hasn't started yet, have a facility event coordinator verify that an alternate room is functional and available and offer it to the users in lieu of an audio-only presentation in the originally booked room. If they decline, there should be no front of house servicing of the failed video system that could disrupt the presentation event.
B
B