Joshua KaufmanCampus AV Coordinator, Tufts University
- Tufts University
- Xchange Members
- United States of America
Frank is an IT/AV Evangelist in the AV Industry. Frank strives to bridge the knowledge gap between Tech disciplines. As a self proclaimed "cert junkie" he holds more than 10+ IT/AV Industry certifications, along with an MS in Cyber-Security/Information Assurance and BS in IT Sec.
Frank is active on social media, is a life-long learner and believes in constant self-improvement. He contributes as an SME to AV publications and IT/Cybersecurity podcasts and events. He also hosts ITFactor, an IT - AV - Tech centric podcast on www.avnation.tv
He volunteers with AVIXA currently serving as the Chair of the Diversity Council where he is constantly mentoring and creating opportunities for community development through open communication.
Up through May 2022, I managed the AV Engineering & Operations team at the University of North Georgia. We maintained multiple campuses of classrooms with control systems in each and we worked with a team of support technicians who handle work on incident management while we handled incident escalations as well as problem management, change management, and request fulfillment (to use the ITIL vernacular).
I now work as a Design Engineer for AVI-SPL, based out of the Atlanta, GA office. I work with the Account Managers to design systems for customers prior to sales, then work with the post sales team once a system is purchased.