Craig Underwood
Director of AV Engineering, Moravian University
- Xchange Members
- United States of America
As an Information Research Specialist and Digital and Motion Picture Archivist at Los Alamos National Laboratory, I support the NSRC in Digital Collections, which includes the LANL Archives. I have more than six years of experience in media production and services, and a Bachelor of Arts in Moving Image Arts from the College of Santa Fe. I use my skills in digitizing, editing, metadata creation, file management, and customer service to preserve and enhance the historical and scientific legacy of LANL and its customers. I collaborate with archivists, librarians, and technicians to use various digitizing equipment and software, and to deliver high-quality media products and services. I am passionate about Los Alamos and its history, and I am always eager to learn new things and take on new challenges.
I pride myself on being a results oriented, hands-on individual with progressive technical experience. My management style strongly emphasizes teamwork and the principles of audio-visual manufacturing.
Elevating the industry of ProAV by empowering system integrators with outsourced AV CAD, BIM, Engineering & Programming services to scale faster and improve profitability - Identify markets, Hunt & Acquire new Customers across the international market related to print media and services - Assisting the BDM in day to day tasks such as cold calling, lead generation and providing customer support - Present product profile & services - Conduct Pre-Sales activities & drive to closer with the help of the technical team - Write Technical & Commercial Proposal - Persistence in client communication to maintain long term relationship and Ensuring superior customer service levels