Up through May 2022, I managed the AV Engineering & Operations team at the University of North Georgia. We maintained multiple campuses of classrooms with control systems in each and we worked with a team of support technicians who handle work on incident management while we handled incident escalations as well as problem management, change management, and request fulfillment (to use the ITIL vernacular).
In May 2022, I became a Design Engineer 1 for AVI-SPL, based out of the Atlanta, GA office. I worked with the Account Managers to design systems for customers prior to sales, then worked with the post sales team once a system is purchased. Over the next two years, I was promoted to Design Engineer 2. In October 2024, I became an Engineering Manager for AVI-SPL, managing the Design Engineers and Project Engineers in the Atlanta, GA office.
A dynamic and competent industry professional with over 10 years experience across diverse sectors, focusing on marketing and sales of company products and services, developing healthy customer relations, and achieving business growth objectives.
Working as a Principal Consultant and Partner with VWMason Technology Consultants, bringing diversified experience in communications technologies, specializing in network-based communications such as digital signage and unified communications. Recognized for uniqueness as a self-starter who excels with minimal supervision and is highly organized in setting priorities and meeting deadlines, and for tenacity and dedication that achieves personal and professional excellence. Acknowledged for loyal team relationships, mentoring, organization, and planning.
