From product launches to crisis communications, brands must take into account internal and external stakeholders, whether through medium, message or both.
The fundamental starting point for any brand is to develop an outward presentation deriving from an understanding of the organization’s core mission. In other words, all communication must be grounded in and stem from your organization’s core mission and vision. It is when this foundation of values is established, where corporate identity and reputation can thrive.
Bill Trumpfheller, president of PR firm Nuffer Smith Tucker once stated that, “the earlier an organization gets involved in analyzing and handling an issue, the more plentiful the options are…” Ultimately, strategic communication comes down to the harmonization of planning and preparation, coupled with creating content to engage your audience.
Your brand’s audience does indeed consist of stakeholders, as they hold a stake in not only receiving our message to the fullness of intent, but reacting in the intended manner that favors the organization’s objectives and goals.
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Well put, Matthew!
Building a Brand Story is one of the most important steps in maintaining a thriving brand. It's the foundation from which all marketing and communication stems from. Not only does it provide a clearer message to the audience, but it also defines a team's desired goal. The hard work pays off tenfold!