Have you read a post on Xchange that you feel another community member would enjoy? Would you like to invite a colleague to weigh in on a question posed? Or perhaps you’re posting about a project and would like to invite a team member to contribute? Tag them in!
Any individual or provider member of the community can be @mentioned (tagged) in content, group conversations, room conversations, and content comments. These mentions are an easy way to draw someone's attention to a high-priority conversation, comment or post.
To mention someone, just type the @ character and the first few letters in their name. A popup menu will appear with a list of users in the community. Click their name/company name from the pop up. You’ll note their name appears to be highlighted. If you're doing this in a private conversation, then the only available users will be the people in that private group.
When you notify someone with an @mention, they will receive one or more notifications:
- If the @mention is in a private conversation, the notification will come through the conversations icon at the top of the community.
- If the person you @mention has email notifications enabled, @mentions will trigger an email notification. Notification preferences can be set under 'Account Settings'. Any @mentions in comments will trigger an email notification.
When viewing content or conversations which have @mentions included, you can hover over the mentioned user with your cursor to see an expanded card with more of the user's profile information visible, and some options to get in contact with them directly.
Take advantage of @mentions and tag someone in on your next post!
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